Our service delivery settings and models of support:

Group Living

Our Group Living accommodation is in a multicultural area of Leeds just five minutes from the city centre and with many local amenities. There is a large health centre as well as children and adults mental health services close by.

There is a bus stop just outside with very regular access to all major transport links. We offer placements for young people/adults aged 16-21 with complex needs, of any gender. Each young person has their own modern, spacious, fully self-contained flat with their own key. This is a helpful setting for young people who like their own space but need the reassurance that someone is there if they need them. We provide everything a young person will need to be as independent and autonomous as possible, whilst feeling nurtured and supported and being able to access 24-hour support.

Young people, where possible, are included in the process of choosing the items they would like for their new home. This provision has 24-hour support staff on waking cover and they are situated on the ground floor, nearest to the front door. The building has a single, front entrance and staff manage this so no one can leave or enter without staff assistance and knowledge. The building has CCTV and electric gates for security. Visitors have to be approved by all key stakeholders and they are given expectations to follow whilst with us in the building.

Shared Accommodation

Our Shared Accommodation is located in the Headingley area of Leeds, close to the Leeds Rhino’s stadium and the bustling local centre.

Headingley is close to the city centre and the university and has a cinema, shops and restaurants.

We offer placements for young people/adults aged 18-25 with complex needs, of any gender.

This setting is for young people who have higher emotional needs and require a higher level of supervision. The staff plan in regular cooking sessions and it is an ideal setting to deliver group work.

Staff are on site 24 hours per day on sleeping cover. There is an expectation in this setting that young people are back in the building for around 23.30 each evening unless the young people have agreed plans. Staff start their sleep shift at 01.00 so that they can get everyone settled for the evening and follow a routine where possible.

Visitors have to be approved by all key stakeholders and they are given expectations to follow whilst with us in the building.

Supported Accomodation for Unaccompanied Asylum Seeking Children (UASC)

Our supported accomodation for Unaccompanied Asylum Seeking Children is situated in a multicultural area, close to the city centre.

The property has many local amenities and benefits from a large health centre, as well as children and adult’s mental health services close by. There is a bus stop just outside with very regular access to all major transport links.

Each young person has their own modern, spacious, fully self-contained flat with their own key. We provide everything a young person will need to be as independent and autonomous as possible, whilst feeling nurtured and supported.

We consider this setting a supported tenancy of mixed gender for young people/adults aged 16-25 with complex needs.

Through listening to the voices of the young people,  it became evident that many young people we were supporting felt safer with other young people whose journey to Vision had been similar to theirs. We opened this building with this in mind, offering 13 placements that are made up of one- and two-bedroom flats. If young people have shared the desire to live with someone else over living alone, we can offer this and if young people have arrived in the country together, they can stay together. This offers comfort and a sense of safety,  whilst allowing us to match young people culturally to someone with whom they can relate and communicate with. We are still able to offer individual accommodation to those young people who don’t want to live in a shared space. This model provides peer-to-peer support, combined with wrap-around support from us. 

Dispersed Supported Tenancies

We have a portfolio of over twenty properties that are dispersed throughout the different areas within Leeds. Our accommodation is used for a variety of situations and purposes and can support young people with a range of complex needs and mental health difficulties.

We have a selection of houses and flats, with varying amounts of bedrooms to suit the young persons’ and staffing teams’ needs.

Intensive support

We consult with each Young Person about their preferences to make their new home as welcoming and comfortable as possible. Key stakeholders are also consulted to make sure that their home is located in an appropriate and safe area taking into consideration environmental factors relevant to the Young Person’s background which might contribute to safeguarding and protection risk.



Supervision levels are tailored to a Young Person’s specific needs and agreed based on a formal assessment and risk formulation. 



There is a comfortable staff room in each of the properties to accommodate 24 hour staffing and waking nights, keys, medication and any other areas of concern.

Assertive outreach

This is community-based outreach support delivered by our skilled and experienced Key Workers. We primarily work with young people who would be described as ‘difficult to engage’ and ‘chaotic’ by traditional services.

Our support is tenacious, consistent and robust; helping young people to feel important and cared about. We do not just work 9-5 like many other services do. We also see Young People in the evening when we find crisis is most likely to occur. Young people have access to our 24/7 on call system and we will work in line with plans to support and placement plans young people to learn to manage their own crisis.

This type of support aims to promote the social inclusion of young people through developing and maintaining long term supportive and therapeutic relationships; focussing on a recovery model to maximise their strengths and abilities while acknowledging their limitations and difficulties.

This support is flexible and bespoke to each Young Person and can range upwards from 6 hours a week. Support staff assist the key workers in providing support for the Young People for set amounts of time throughout the day or evening, leaving time for disruption visits and ad hoc checks.



Assertive outreach can be provided to Young People in another provider’s property or in their own tenancy. Assertive outreach provided in our own accommodation can be most effective in the instances where there are highly complex needs and we may need to enter a property quickly to provide emergency support.