Safety
Staying Connected
& Keeping Safe
Your safety is our top priority. We want you to feel secure and protected during your stay with us, and we have measures in place to ensure just that.
To begin with, we’ll provide you with a phone number, which you can save to your mobile. This way, you’ll have direct access to us whenever you feel lost or if you are struggling to return as planned. You can reach out to us anytime.
While you’re free to come and go from your flat, it’s important for us to work together to ensure your safety. We may have some agreements in place with your Social Worker to help guide you on how to stay safe while you’re out and about. These agreements might include specific conditions regarding the times you return on an evening. These are put in place to protect you and maintain a secure environment for all young people.
In the rare event that we become concerned about your well-being—for instance, if you haven’t returned as agreed, we can’t get in touch with you or haven’t been seen when expected—we may need to report you as missing. Our primary concern in such situations is your safety, and we will take appropriate actions to ensure that you receive the necessary support. If the police are involved, they will talk to us about the situation and, whenever possible, work towards returning you home. This can sometimes mean the Police will visit friends and families houses to look for you and by keeping in contact and working with us around this part of your plan this can be avoided.

Assessing Risk &
Staying Safe Together
To support your safety and well-being, we create personalised risk assessments. These assessments are designed to address any specific issues or challenges you may be facing. They are individualised plans that are all about you and your journey towards safety and growth.
We firmly believe in your active involvement in creating these risk assessments. Your key worker will work closely with you to ensure that your voice is heard, and your perspective and context is considered. It’s not about making plans for you, but rather making plans with you. Your input, insights, and ideas are crucial in shaping these assessments, as they should reflect your unique circumstances and aspirations
The goal of these risk assessments is to identify potential risks, develop strategies to mitigate them, and provide a supportive framework that helps you stay safe and secure. They are living documents that can be updated and adjusted as needed, ensuring they remain relevant to your evolving situation.
We want you to feel empowered and take an active role in your own safety and well-being. By involving you in the process of creating your risk assessments, we aim to foster a sense of ownership and partnership. Together, we’ll develop plans that consider your goals, strengths, and areas for growth, empowering you to navigate your journey with confidence.

Fire Safety -
Important Tips to Remember
Your safety is of the utmost importance to us in our supported accommodation. We want to ensure that you are well-prepared in case of emergencies, including fire incidents. That’s why we will conduct fire drills during your time here.
If you ever hear the fire alarm, it’s crucial to follow the designated procedure. Please remember these two golden rules that will help keep you safe:
- Leave the building immediately! Your safety is our top priority, and it’s essential to evacuate the premises as quickly and calmly as possible. Don’t hesitate or try to handle the situation on your own. Head towards the nearest exit and move away from the building swiftly.
- Go to the place of safety for your building, which we will discuss with you when you arrive. If you live in a building with staff then they will support you through this process.
Remember, during a fire emergency, your well-being is paramount. By following these two golden rules, you will be taking important steps to ensure your safety and the safety of others.
We will conduct regular fire drills to familiarise you with the evacuation procedures and help you feel confident in handling such situations. Our dedicated staff will be there to guide you through the drills, answer any questions you may have, and provide support throughout the process.
When you first arrive at your new flat, we will go through some fire training with you to make sure you have the knowledge to keep yourself and others safe as this is a shared responsibility of everyone within the building.
