Legal Stuff
Licence Agreement -
Your Contract with Us
On your first day, your dedicated key worker will be there to guide you through the license agreement, which serves as your agreement during your stay with us. They will take the time to explain all the details and answer any questions you may have.
The licence agreement is an important document that outlines key aspects, such as rules of the agreement. We believe in transparency and want to ensure that you have a clear understanding of what is expected and what you can expect in return.
Our goal is to create an environment where you feel safe, respected, and supported. The license agreement helps establish a framework that promotes harmony and mutual respect among all young people. By signing the agreement, you become an important part of our community, and we want you to feel a sense of ownership and belonging.
Your key worker will be there every step of the way, making sure you feel comfortable with the license agreement and addressing any concerns you may have. We believe in open communication, so please feel free to discuss any questions or suggestions you might have.
At our accommodation, we strive to provide a nurturing and supportive space where you can focus on your personal growth and well-being.
Your Information -
What we Keep and Why
We understand that having records can seem a bit daunting, but please know that they serve important purposes in our supported accommodation.
One of the reasons we keep records is to create a comprehensive story of your journey while you’re with us. These records help us understand your unique needs, experiences, and progress. By maintaining accurate and up-to-date documentation, we can tailor our support to meet your needs.
Additionally, it’s important to note that we have a legal obligation to keep records while you’re in our care. This requirement ensures that we adhere to relevant laws and regulations, guaranteeing your safety and well-being.
Some of the documents we maintain include:
Personal Information Form:
This document collects essential details about you, such as your name, contact information, and background information, helping us provide personalised support.
SUPPORT PLAN AND YOUR STORY:
Although we hear a little bit about your life from the professionals around you, we very much like to hear you tell your version of your story. Your story is at the centre of your time with us and is used to help us to understand how you would like to be supported by us and what emotional needs you might have. Your support plan outlines any goals, aspirations and support needs that you might have and helps us to aim towards these with you during your time with us.
Key Events and day to day life:
We want to capture all of the amazing moments that happen in your life and also the times when things are a bit more difficult, so we can work through them together. Every part of your journey is important to us.
RISK ASSESSMENT:
This document identifies potential risks and provide sa supportive framework that helps you stay safe and secure. They are living documents that can be updated and adjusted as needed, ensuring they remain relevant to your evolving situation.
My emotional regulation plan
When we experience difficulties growing up it can affect the way that we regulate our emotions. This plan helps us to work together to recognise what is happening when things are difficult for you and develop strategies and ways of relating with each other that support you to feel emotionally contained and manage what is happening.
Privacy Matters -
Your Confidentiality
We understand that privacy and confidentiality are vital aspects of your experience with us to build trust and have transparency. We want you to feel safe and secure, knowing that your support records are handled with the utmost respect and confidentiality.
Rest assured that your support records are private and confidential. We have strict protocols in place to ensure that your records are not shared without your explicit permission. They are securely stored in a location accessible only to authorised staff members who have a professional responsibility to maintain confidentiality.
Our staff members are not allowed to share your records with anyone else without your consent. We respect your right to privacy and understand that your information is personal and sensitive. Your trust and confidentiality are of the utmost importance to us.
However, we recognise that there may be circumstances where it could be beneficial to share certain information with other professionals involved in your support. In such cases, we will always seek your consent before sharing any details. We value your autonomy and believe in involving you in decisions that may impact your privacy.
It’s essential to note that there may be instances where sharing information is necessary to ensure your safety or the safety of others. In urgent situations, where there is a need to protect you or others from harm, we may need to share relevant safety information without seeking consent. However, these situations are rare and carefully managed with your best interests in mind.
We’re here to support and advocate for you. If you have any questions or concerns about the confidentiality of your records or the sharing of information, please don’t hesitate to discuss it with your key worker.
Viewing Your Records -
Accessing Your Info
We believe in transparency and promoting your active involvement in your journey with us. As part of that commitment, we want to assure you that you have the right to review the records we keep about you.
If you wish to view your entire file, we value your interest and respect your right to access that information. We encourage open communication, and we’ll have a discussion with you to understand your preferences and make suitable arrangements for you to review your records.
Reading and contributing to all the records about you is highly encouraged. We want you to have a comprehensive understanding of the information we keep and actively participate in shaping your own story. Your perspective, insights, and contributions are essential in ensuring that our records accurately reflect your experiences, progress, and aspirations.
We believe that your voice matters, and we want you to feel empowered in your journey. Reviewing and contributing to your records allows you to have a sense of ownership and agency. It also helps us ensure that our documentation aligns with your goals and provides a holistic view of your development.
Please feel free to express your interest in reviewing your records to your key worker. They will guide you through the process and address any questions or concerns you may have.
